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OUR ADDRESS

1121 Pemberton Hill Rd
Apex, NC 27502
Phone: (919) 303-9690
Toll Free: (888) 303-9690
Fax: (919) 303-9691
Email: john@thebenefitadvisors.com

HOURS OF OPERATION
Mon - Fri: 8:30am - 9:00pm (5p-9p by phone only)
Sat: 10:00am -5:00pm (phone only)
Sun: Closed

Independent Benefit Advisors
Receives Rating at Google:
5 out of 5 based on 17 reviews.

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Google Rating
5.0
Independent Benefit Advisors
Independent Benefit Advisors
5.0
Wanda
Wanda
22:11 13 Aug 17
We have used Crystal for years and she is absolutely the best! Any issues we have ever had she has helped us work through them. She goes way beyond the call of duty in aiming to please and help any way she possibly can. Give her a call, I promise it will be the best move you could make for your insurance needs!
Lori Stiles
Lori Stiles
19:33 11 Aug 17
Crystal has been a tremendous help to me and my own clients. She is an expert in insurance matters and I depend on her to help us understand what is so utterly confusing. (e.g. The Unaffordable Care Act) I am so glad to have found her and I can't recommend her enough! She is knowledgeable and professional but also personable and friendly. She always responds promptly when I contact her and and truly goes above and beyond what is expected. You couldn't ask for a better person to help you with your insurance needs.
Jerry Passer
Jerry Passer
19:59 28 Jul 17
Since moving to the triangle area of North Carolina a few years ago my wife and I have had the pleasure of dealing with and depending upon IBA folks to guide us in the right direction with respect to our health insurance needs. Annually we seek their advice and latest information about the complexities of the changing market. IBA folks are highly dependable, very patient and understanding of their clients needs.They are also up to the minute on the latest developments, changes and alternative programs to better guide us. A truly first class organization and professionals.
Dale Johnson
Dale Johnson
23:54 10 Aug 17
IBA takes great pride in finding benefit plans that best meet the needs of their clients, particularly with respect to plan features and cost. IBA's focus is on the client and not their bottom line. They work hard to establish and maintain a long-term relationship which gives them a better understanding of the "personality" of each of their clients. They are always willing to go the extra mile to assist policyholders with special circumstances and needs and their account management team is one of the best in the business.
Brenda Hooker
Brenda Hooker
23:18 07 Aug 17
The team provides professional and excellent customer service. They take their time to assure accounts are being taken care of appropriately and will always stand in their clients corner!
Diane Pearson
Diane Pearson
11:29 31 Jul 17
My organization has received brokerage services from Independent Benefit Advisors (IBA) since 2009, and recently renewed another multi-year contract with them. Their staff expertise and responsiveness have made it possible for us to create and constantly improve a benefits package that meets the needs of our employees AND the needs of the overall organization. IBA stays abreast of all the modifications required by the ever-changing benefits landscape and ensures that we do, too. As an HR professional for almost 20 years, I find their services invaluable.
Patryce Rispress
Patryce Rispress
14:39 07 Mar 18
Awesome customer service and Crystal is the best.
Carmella Alvaro
Carmella Alvaro
18:44 06 Nov 18
Very informative and patient customer service. Helpful to have someone to navigate very confusing and ever changing plans here in NC. Highly recommend.
Ann Day
Ann Day
19:08 01 Aug 17
I have worked with Independent Benefit Advisors for several years. I have found that their experience with employee benefits is exceptional and their customer service is superb. I highly recommend them!
Gisela Martinez
Gisela Martinez
18:03 13 Nov 19
I contacted IBA after a quick google search because I was looking to find an independent insurance broker with knowledge of medigap insurance plan for my parents, who are turning 65 in the coming months. Kathy Saunders was the Client Support Specialist who began working with me and I cannot speak more highly of her! Kathy was kind, patient, knowledgeable, supportive, and went above and beyond, answering multiple emails and calls, helping my parents and I navigate all the options. Kathy was understanding of the role I had in supporting my parents, and made sure to keep me informed of everything. Thank you Kathy and IBA for all the support!
Debbie Anderson
Debbie Anderson
15:14 27 Feb 20
Even though I consider myself insurance savvy, Medicare and supplements had my head spinning. Will Gasiorowskinwas so very helpful and patient.
green land
green land
20:34 11 Mar 20
Just reach to 65 this year. When researching on medicare insurance I found IBA that has office in local and closed to my home. Insurance agent Aneta Dent and me have a few meetings in her office. She proved valuable professional advice and help me to complete all the paperwork. She also very nicely offer to help me in future if I have any questions regarding medicare insurance. Thanks again to Aneta and IBA for all your help.
Joan Starling
Joan Starling
22:54 25 Apr 20
Will and Tilson have helped my husband and I with our supplemental Medicare plan and our part D plans. They are outstanding and have been a lifesaver for us. They are very professional and are always available to answer our questions. I'm so thankful for the "insurance mailer" they sent out when we were looking for someone to help us in 2018 and glad we are part of their "client family". Thanks Will and Tilson. Joan and John Starling, Fayetteville, NC Fayetteville NC
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